At Evarah Boutique, we are committed to providing the highest level of service and customer satisfaction. We value your feedback and take all complaints seriously to ensure we continuously improve.

How to Make a Complaint

If you are dissatisfied with any aspect of our products or services, please contact us using one of the following methods:

- Email: Send your complaint to customerservice@evarah.co.uk with the subject line “Complaint.”

- Contact Form: Complete the form on our website, providing detailed information about your issue.

- Order Number: If your complaint is related to a purchase, please include your order number for reference.

What Happens Next?

1. Acknowledgment:

We will acknowledge receipt of your complaint within 2 working days

2. Investigation:

Our team will thoroughly investigate the issue and may contact you for further details if needed.

3. Resolution:

We aim to resolve all complaints within 5–10 working days. If further time is required, we will keep you informed about the progress.

Our Commitment

We strive to resolve complaints fairly and transparently. If you are not satisfied with the resolution, you may escalate your complaint by contacting our management team at management@evarah.co.uk

Your feedback is important to us, and we appreciate the opportunity to address any concerns you may have. Thank you for helping us maintain the highest standards of service.