Tailoring Terms of service.
By booking our tailoring services, you agree to the following terms and conditions. Please review them carefully before proceeding.
1. Eligibility for Tailoring Services
- Tailoring services are available only for suits purchased from our website.
- Accurate measurements must be provided at the time of booking. Refunds will not be issued for incorrect sizing resulting from inaccurate measurements.
2. Tailoring Service Options
- Standard Tailoring Service: A 14-day turnaround time applies to this service.
- Premium Tailoring Service: Turnaround time ranges from 48 hours to 1 week, depending on customization and workload.
- Alterations Service: This service is available only for suits originally tailored by us, with prices varying based on the type of alteration.
3. Payment and Confirmation
- Tailoring charges are separate from suit purchase costs and will vary based on the service selected.
- Full payment is required at the time of booking. Bookings will not be confirmed until payment has been received.
- A confirmation email will be sent upon successful booking, outlining service details and estimated completion times.
4. Non-Refundable Services
- Tailoring and alteration services are non-refundable, as they involve custom modifications to the garment.
5. Delivery
- Once tailoring is complete, you will be notified via email. Suits will be shipped based on your selected option.
- Delivery charges may apply for shipped orders and will be disclosed at the time of booking.
6. Customer Responsibility
- Customers must ensure that all measurements provided are accurate and complete.
- We are not liable for delays caused by incomplete or incorrect information provided by the customer.
7. Limitation of Liability
- We are not responsible for delays or disruptions caused by unforeseen circumstances, such as holidays, supply chain issues, or other external factors beyond our control.
By booking our tailoring services, you acknowledge and accept these terms. For any questions or additional support, please contact our customer service team at Customerservice@evarah.co.uk.