You can contact Evarah Boutique by filling out the contact form on our website. Include your name, email, order number (if applicable), and a detailed message. Alternatively, email: customerservice@evarah.co.uk.

We aim to respond within 48 hours.

We aim to respond to all inquiries within 48 hours. During busy periods, it may take slightly longer, but we will always reply as quickly as possible.

Items can be returned within 5 days of receipt, provided they are unworn, unwashed, and in their original condition with all tags attached.

Contact our customer service team at customerservice@evarah.co.uk, providing your order number and a brief explanation of the reason for the return. Pack the item securely in its original packaging to prevent damage during transit.

Yes, custom-tailored suits and altered garments are non-returnable, as they are personalised to your specifications.

Customers are responsible for return shipping costs unless the item was faulty or incorrectly sent.

Refunds will be processed within 14 days of receiving your returned item. Delivery charges are non-refundable, and refunds will be issued to the original payment method used at the time of purchase.